Privacy Policy

Insight Lab considers itself to be a steward of industry-specific information that we collect, manage, and provide. It is our responsibility to safeguard the information within our care, and we are committed to managing our data in a secure and responsible manner. We provide products and services based on information about millions of businesses and business professionals.

This Privacy Policy explains how Insight Lab collects, uses, manages, shares, and secures business professional and business contact data, as well as information about website visitors and users of our products (“Data”). Our Data management practices are guided by our Global Privacy Principles. These Principles commit Insight Lab to the following tenets:

Accountability for Onward Transfer

Data is disclosed to third parties only for the purposes described in this notice and as permitted under applicable law, such as for purposes for which the individual has provided implicit or explicit consent. If Data is shared with third parties, we require contracts with those third parties that include limitations on use, provisions regarding compliance with comparable standards of security, and clearly defined data handling procedures.

Data Integrity and Purpose Limitation

Insight Lab employs substantive measures to produce high-quality, timely, and reliable data, including direct contact with businesses and quality assurance procedures during data collection and processing. Data is used in a manner that is compatible with the purposes for which it was collected and authorized.

Access & Correction

Insight Lab provides businesses and business professionals with access to their business information within Insight Lab databases and offers the opportunity to correct verified inaccuracies.

Data Security

Insight Lab applies appropriate technical, physical, and administrative data security measures to protect Data against unauthorized access, disclosure, alteration, or destruction.

Accountability

Insight Lab seeks to adhere to its Privacy Principles through ongoing compliance initiatives, employee training, documentation, internal assessments, and dispute resolution processes.

Consent

By participating in any activity conducted by Insight Lab—including but not limited to surveys, event registrations, or any other data- or insight-sharing activities (collectively referred to as “Activities”)—you agree to receive communications from Insight Lab, its affiliates, and their sponsoring organizations, including Vonage.Insight Lab delivers products and services through the Internet more effectively and efficiently than ever before. As a leading provider of business information, our products and services serve to enable and enhance commerce. Our business customers’ needs continue to evolve, as do public expectations about Data privacy and the technologies we employ to provide our products and services. Our approach to Data Privacy enables us to adapt and respond to these changes while remaining firmly committed to our core principles.